GT Bank Profile
Guaranty Trust Bank plc was incorporated in July 1990, as a private limited liability company wholly owned by Nigerian individuals and institutions. We were licensed as a Commercial Bank in August 1990 and commenced operation in February 1991.In September 1996, Guaranty Trust Bank plc became a publicly quoted company and won the Nigerian Stock Exchange President’s Merit award that same year and again in the years 2000, 2003,2005 and 2006. The Bank was also runner-up for the quoted company of the year award in 2005. In February 2002, we obtained a Universal Banking license and were appointed a settlement bank by the Central Bank of Nigeria (CBN) in 2003.
Our quest to continue adding value to the businesses of our stakeholders has seen us emerge as a pacesetter and industry leader over the years. This is evident in our introduction of real time online banking in 1990, mobile, telephone and internet banking in 2002, Slip free banking in 2006 and the first fully interactive self service call centre; GT Connect in 2006.
Mission Statement
We are a high quality financial service provider with the urge to be the best at all times whilst adding value to all stakeholders.
Vision Statement
We are a team driven to deliver the utmost in customer services.
We are synonymous with innovation, building excellence and superior financial performance; and creating role models for society
RATINGS
Our financial capacity to meet obligations as they fall due has been recognized by several rating agencies
- Agusto & Co, (one of the foremost credit rating agencies in Nigeria) has reaffirmed the Bank’s triple A (Aaa) risk rating every year for the last four years. Guaranty Trust Bank plc is one of only two banks in Nigeria with such a rating.
- Fitch, one of the foremost international rating agencies assigned the Bank a double A minus (AA-) risk rating in recognition of the its strong domestic franchise, good quality assets and sound earnings record. This is the highest rating ever received by any Nigerian or West African based bank.
- Standard & Poor’s, another international rating agency assigned the Bank a double B minus (BB-) risk rating. The Bank is the only Nigerian financial institution with such a rating, which is the same as the Agencies Sovereign rating for Nigeria.
BELIEFS & CULTURE
The Bank maintains a culture of excellence, and goes to great lengths to ensure that customers are satisfied at all times. Our values are hinged upon professionalism, integrity and superior service delivery.
We maintain an informal but competitive environment where people call each other by their first names from entry level through to the Managing Director- no Sirs or Madams. This informal culture is not common practice in Nigeria, but true to its convictions, the non-regimented and open environment brings out the best in Guaranty Trust Bank employees.
The Bank also maintains an open door policy. This reinforces the informal atmosphere and breeds a feeling of equality. Everyone is accessible and approachable, working in open offices along side their colleagues.
The work environment is built saliently on Total Quality Management, and a thirst for excellence in every thing we do. Quality is an integral part of the Bank and its improvement is not just in the hands of a few but in the hands of every member of staff. Delivering quality is the way we know how to sustain our competitive advantage.
AWARDS
Feb 2008: Transaction of the Year 2008 by ThisDay Newspapers
March 2008: Most Customer Focused Bank (Retail) 2008 by KPMG
April 2008: Bank of the Year 2008 by Vanguard Newspapers
April 2008: Best Bank in Corporate Governance 2008 by Vanguard Newspapers
April 2008: Most Customer-Friendly Bank 2008 by Vanguard Newspapers
April 2008: Best Architectural Bank Branch 2008 by Nigerian Institute of Architects
June 2008 Deal of the Year 2008 Award for Nigeria by The Banker Magazines published by Financial Times, London.
August 2008 Best Bank in Mobile Banking Award 2008 by Logica Communications limited organizers of the Telecoms Awards.
August 2008 Best Bank IPO Award 2008 (2007 GDR Offering)
by Emeafinance
November 2008 Won the NSE President Merit Award for the 2007 Financial Year by the Nigerian Stock Exchange
November 2008 Superbrand Award 2008 by Superbrand Nigeria
December 2008 Best CSR Rating by SIAO
Jan 2009 CEO of the Year 2009: Tayo Aderinokun by ThisDay Newspapers at the This Day Festival of Ideas and Awards ceremony
Jan 2009: Most I-T Driven Bank 2009 by National Daily Newspapers
